Interview with a Salon Owner – Onyx Salon and Spa
For four years, Onyx Salon and Spa has been voted Best of the Valley by the Appleton Post Crescent. Newly re-located at 1000 West Wisconsin Avenue in Appleton, the Onyx Salon continues to offer their clients outstanding personal attention combined with professional hair, spa, nail care and esthetic services.
In their full service salon and spa, owners Edward and Brian present their clients with well-established product lines such as: Graham Webb, Abba pure performance hair care, Sebastian, and New York’s exclusive John Allan’s Men’s line (as their salon sports an Onyx Men’s Club.) The “Club” approach dates back to the vintage days of the Barber Shop, offering individualized services tailored specifically to men.
When asked about their philosophy of the business of hair design, Brian didn’t hesitate:
“Hair design is an art. It requires passion and motivation. It’s an investment of talent and skills to build a clientele that appreciates quality results.”
Onyx backs up that idea by employing master stylists with 25 years+ in the biz, to apprentices just learning their craft. Onyx will even hire the right new graduate without existing clientele: “If they are willing to grow. You don’t just graduate school with all the clientele you need. It’s dedication and desire that builds clientele.” The one quality that is most important in a new employee? “Dedication to the industry,” says Brian, also indicating that the ability to sell retail products is very important, “as it allows clients to maintain color and style after leaving the salon.”